Last updated: June 6, 2026
Who does this policy apply to?
This policy applies to people who visit the Plaza Centre-Ville website, request a quote, contact us or use the resources available on the site.
Information you send us
When you complete a form or write to us, we may receive your name, email, phone number, event type, desired date, guest count, requested venue and the details you choose to include in your message.
Technical information
Like most websites, certain technical information may be recorded in server logs, such as IP address, connection date and time, browser used, pages viewed and certain actions taken on the site. This information helps ensure proper operation, security and general improvement of the site.
Why we use this information
We use personal information to respond to requests, prepare quotes, organize follow-up, recommend a room or service, manage client communications and ensure site security.
Forms and emails
The site forms send your request to our team so we can reply. Avoid including sensitive information that is not needed for your request.
Cookies, local storage and trackers
The site currently does not use advertising pixels, traffic analytics tools or behavioural advertising trackers. Limited technical storage may be used, for example to avoid showing the fibre optic information pop-up again during the same browsing session.
If tools such as Google Analytics, Tag Manager, an advertising pixel or remarketing service are added later, the site will need to request appropriate consent before activating them.
Google Maps and external services
The site may offer to display a Google Map or open directions. The map is not loaded automatically: it is displayed only if you choose to click the button provided for that purpose. When you use Google Maps, Google’s privacy practices apply.
Who information may be shared with
Information may be accessible to the Plaza Centre-Ville team and, when necessary, to technical or service providers who help process requests, manage emails, host the site or maintain digital tools. These providers must use the information only to provide their services.
Communication outside Quebec
Some technology providers may process or host information outside Quebec or Canada. Where possible, we prioritize reasonable protection practices and limit shared information to what is necessary.
Retention and security
We retain personal information only as long as necessary to respond to requests, manage follow-up and meet applicable obligations. We use reasonable measures to protect information against unauthorized access, use or disclosure.
Your rights
You may request access to the personal information we hold about you, request a correction, withdraw consent where permitted by law or ask a question about our practices. You may also file a complaint with the Commission d’accès à l’information du Québec if you believe your rights have not been respected.
Changes
This policy may be updated to reflect changes to the site, services or legal requirements. The update date shown near the top of the page will be changed when significant updates are published.